About Us

About Us

Felt Care offers kind and compassionate Elderly Home Care and Young People Supported Living Services. Our services include Personal Care, Nursing Care, Dementia Care, Respite Care, Live In Care and End-of-life Care Services.

We aim to provide personalised and person-centred care services for elderly, vulnerable adults and minors. Care is delivered by caring and compassionate care staff led by a supportive management team.

Our Care Plans are designed to encourage independence while offering you help and support whenever you need.

The management teams are highly experienced practitioners qualified in Health and Social Care. Our care staff is fully-trained and highly experienced to deliver high quality care.

OUR MISSION

We aim to provide service users with holistic and comprehensive care to help them live independently and promote a healthy well-being.

We aim to support young people to live independently and have the confidence to fulfil their life goal and achieve their full potential.

OBJECTIVES

Our support is tailored to everyone’s needs to ensure that their care needs are met. We encourage individuals to take control of their lives by making decisions that affect the care and support they receive.

  • To provide a healthy family kind of love care and support for vulnerable adults and minors.
  • To provide unique personal cantered care.
  • To respect and treat with dignity all our service users and employees.
  • To advocate for the rights of our service users and to safeguard their independent contributions and decision making.
  • Promotion of individuals right to privacy and confidentiality.
  • To uphold the values of quality care and promote maximum state of health and wellbeing.

OUR VISION

To provide Caring and Compassionate Care for every individual to help them achieve a healthier wellbeing.

OUR STAFF

We value the important contribution of our staff in providing quality care services. We have rigorous screening procedures to ensure that our staff are competent, skilled and trained in Health and Social Care.

All our staff are thoroughly checked before they start working for us. We verify and confirm references and history of all staff to ensure the safety and security of the individuals in our care.

We offer comprehensive training including mandatory courses and periodic refresher courses. This helps us to maintain high standards of care and help our staff to develop their skills and abilities.